Customer Support

Questions

  1. Does Ameritas Group do anything to promote overall health and wellness among its customers?
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  2. Does Ameritas Group provide customized web pages for each group it insures?
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  3. Insurance can be hard for employers to deal with. What kinds of things do you offer to make things easier on your customers?
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  4. How does your organization work with participants who are hearing impaired?
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  5. Can insured members view their benefits online?
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  6. How does Ameritas Group maintain and improve the quality of its claims processing system?
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  7. How does Ameritas Group use technology to support the customer call center?
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  8. What standards does Ameritas Group have in place regarding quality customer service?
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  9. What plan design options does Ameritas Group offer?
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  10. What does Ameritas Group do to maintain customer satisfaction and retain customers?
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  11. Will Ameritas Group customize a plan design to meet a customer’s needs?
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